141People power your business — and success can hinge on your hiring, inspiring, and keeping the right ones. As a leader, are you cultivating this vital resource? Is there more you could be doing? Are you just winging it?

Every HR executive has a laundry list of things they wish managers knew: best practices that would enable the entire organization to operate more effectively … transforming those managers into exceptional — and highly promotable — leaders. In his newest playbook, 75 Ways for Managers to Hire, Develop, and Keep Great Employees, HR executive and author Paul Falcone offers readers a hands-on guide for people-strategies in the workplace.

In this interview, Jesse and Paul discuss:

  • If reference checks are still a valuable step when hiring employees. If so, how should you do them effectively?
  • How leaders should view engagement surveys — and how best to support the engagement of your direct reports.
  • Is the performance review truly going away (as suggested by the recent trend in several large companies). Why is it so demotivating to employees and managers alike, and what, if anything, will replace it?
  • How to communicate negative feedback in a way that leads to effective results.
  • What the “secret sauce” is that keeps employees not only happy but also feeling accountable and responsible for end results.

Paul Falcone is an HR executive who has held senior-level positions with Nickelodeon, Paramount Pictures, and Time Warner. Paul is a long-term contributor to HR Magazine and an instructor in the UCLA Extension School of Business and Management as well as a top-rated presenter at the SHRM national conference. He is the author of 10 books addressing tough issues that inevitably surface in the workplace from time to time, even for the strongest organizations and leaders.  

Thank you to Freshbooks for sponsoring this episode of Engaging Leader. Freshbooks is offering our listeners a free month of unrestricted use of their online accounting software (no credit card needed). Claim your free month at and enter “Engaging Leader” in the section that asks how you heard about Freshbooks.

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